Blog tagged as Whatsapp with CRM

With the WhatsApp integration and the resulting Messages module coming soon to customers from Zoho directly, it is a good time to clarify a few important points, amidst all the excitement and anticipation.

• This integration is with WhatsApp for Business (not the standard WhatsApp)
• You can't port an exi...

Have you seen a huge increase in customers contacting you via Whatsapp? Or would you like to send bulk, personalised WhatsApp messages to your customers? Are these conversations important enough to save in your CRM database?

Our solution integrates WhatsApp Web or WhatsApp Business with several Zoho...