Ravi Mirchandani

Principal Consultant, Mercer Lal Limited
https://mercerlal.co.uk/

Over 30 years experience in implementing business solutions, specifically 45+ applications in the Zoho One ecosystem, Goldmine, HEAT SM, Hubspot, and Quotewerks (CPQ), across Sales, Marketing, Operations, Customer Care, Finance and other departments.

Blog by Ravi Mirchandani

Post Code, Phone and Email Validation

15.02.22 08:50 PM - By Ravi Mirchandani - Comment(s)

On your website and social media, you will no doubt have Online Forms, Calls to Action buttons, a Contact Us page and perhaps e-commerce check-outs that require customer interaction. With the onus on the customer to enter data, it is worth validating the accuracy of this data wherever possible.

This ...

Quotewerks integrated with CRM/ERP

07.02.22 11:13 PM - By Ravi Mirchandani - Comment(s)

This article is for companies that may have a CRM in place but are still struggling to generate professional quotes efficiently, and are therefore resorting to using spreadsheets or word documents. This situation is unfortunately quite common as CRM systems just don't offer the enriched and easy to ...

Quotewerks enhancements for Zoho CRM

27.01.22 06:24 PM - By Ravi Mirchandani - Comment(s)

Quotewerks, a purpose-built quotation management tool, has just released Ver 5.7 with some amazing new features for Zoho CRM, making the integration so much better!

How QuoteWerks Integrates with Zoho CRM

  • QuoteWerks leverages your existing Zoho CRM Contacts so you can pull in information to the S...


Data Management

19.01.22 02:49 PM - By Ravi Mirchandani - Comment(s)

Our Data Management services leverage proven data-based solutions, combined with skilled resources to ensure a successful, cost-effective outcome. These cover Migration, Extraction, Standardisation, and Digitisation together with Analytics, Research, and Call Centre Solutions for outsourced support.

...

Goldmine Connect!

10.12.21 06:16 PM - By Ravi Mirchandani - Comment(s)

What is Goldmine Connect?

It is included with your Goldmine Premium at no additional charge and enables web access to your database via internet-enabled smart devices, including Android and iPhone tablets and mobiles! Simply install it on your Goldmine Server and your database is ready for online pu...

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