Blog categorized as Blogs

Zoho CRM integrated with MS Outlook

16.12.20 10:07 PM - By Ravi Mirchandani - Comment(s)

I am writing this article as it is surprising how few of us use MS Outlook effectively, and even fewer of us take advantage of the excellent integration with Zoho CRM!

Whilst other forms of customer engagement are gaining in popularity (I have written a separate blog on WhatsApp integration here), th...

Deduplicating your CRM

04.12.20 01:33 AM - By Ravi Mirchandani - Comment(s)

As you deal with an increasing amount of data, you will invariably be faced with the challenge of keeping it free of duplicates. Whilst this issue exists across all databases, I am referring to Zoho CRM for the purposes of this article.

Like most CRMs, Zoho has built-in deduplication functionality, w...

WhatsApp with Zoho

01.12.20 09:11 PM - By Ravi Mirchandani - Comment(s)

Have you seen a huge increase in customers contacting you via Whatsapp? Or would you like to send bulk, personalised WhatsApp messages to your customers? Are these conversations important enough to save in your CRM database?

Our solution integrates WhatsApp Web or WhatsApp Business with several Zoho...

Financial Intelligence

07.04.20 11:19 PM - By Ravi Mirchandani - Comment(s)

As a small business we are faced with growth challenges that require us to be astute and optimise our resources. One key department is our Accounting, which needs to focus more on financial intelligence, rather than just compliance.

We can try and hire highly trained experts, or we can outsource! The...

Goldmine & Outlook - Intelligent Emailing

03.04.20 08:41 PM - By Ravi Mirchandani - Comment(s)

The powerful integration between Goldmine and Outlook improves your email usage and gives you the best of both worlds; the flexibility and familiarity of Outlook, with the intelligence and organisation of Goldmine as a CRM.

Watch the two products integrate in this video and get in touch if you would ...

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